1. Introduction
Endo Balance Clinic (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or interact with us.
2. Information We Collect
We may collect the following types of information:
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Personal Information: Name, date of birth, contact details, and identification documents.
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Medical Information: Health history, lab results, prescriptions, and treatment plans.
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Payment Information: Billing details, transaction history, and insurance information (if applicable).
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Technical Data: IP address, browser type, and website usage analytics.
3. How We Use Your Information
We use your information for the following purposes:
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To provide and manage your hormone therapy treatments.
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To process payments and manage appointments.
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To communicate with you regarding your treatment, inquiries, or updates.
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To comply with legal and regulatory requirements.
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To improve our services and enhance patient experience.
4. Data Protection & Security
We implement strict security measures to protect your data, including encryption, secure storage, and access controls. Only authorized personnel have access to your medical information.
5. Sharing of Information
We do not sell or share your personal information with third parties, except:
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With medical professionals involved in your treatment.
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With third-party service providers assisting in operations (e.g., payment processing).
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When required by law or regulatory authorities.
6. Your Rights & Choices
You have the right to:
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Access, update, or correct your personal information.
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Request deletion of your data, subject to legal obligations.
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Withdraw consent for marketing communications.
7. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience and analyze website performance. You can manage cookie preferences through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.